Certificates & Legal Compliances

Our Certifications

ISO 9001:2015 - Quality Management

International standard ensuring consistent quality in every product. Covers design, development, and manufacturing of all electrical cables.

ISO 14001:2015 - Environmental Management

Environmental Management System demonstrating our commitment to minimizing environmental impact through systematic monitoring and control of environmental issues across all operations.

ISO 45001:2018 - Occupational Health & Safety

Occupational Health and Safety Management System ensuring safe working conditions, preventing work-related injuries, and continuously improving workplace safety for all employees.

CE Marking - European Conformity

European conformity certification for EU markets, indicating compliance with health, safety, and environmental protection standards.

ZED Certification - Zero Defect Zero Effect

Quality Council of India certification for world-class manufacturing. Implementation includes:

Statistical Process Control at every stage
5S workplace organization methodology
Kaizen continuous improvement culture
Total Productive Maintenance (TPM)
Waste elimination and pollution prevention

Star Export House - Export Excellence

Government of India recognition for outstanding export performance. Key achievements include:

Exports to 40+ countries across 5 continents
Annual export performance exceeding ₹25 crore
100% compliance with international quality standards
Zero customer complaints on export shipments

RoHS Compliance - Environmental Safety

Products free from lead, mercury, cadmium, hexavalent chromium, and other harmful materials per EU directive.

Indian Standards Certifications

IS 1554 (Part 1 & 2) – PVC insulated cables for power and lighting
IS 7098 (Part 1 & 2) – Heavy duty cables up to 1100V
IS 694 – Cables for electric supply apparatus

Certifications, Legal Compliance, and Terms of Business

Welcome to Radicab. The Terms of Business (“Terms”) set forth the terms and conditions of your access to Radicab’s website, the procurement of products, your inquiries, the acceptance of quotations, and all your dealings with Radicab (hereafter referred to as the “Company”, “we”, “our”, or “us”).
The access of our website, the submission of your inquiry, the placement of orders, the receipt of delivery of our products, or the purchase of any product offered by Radicab constitutes your understanding of and agreement to these Terms. In case you do not agree with any of the terms set forth hereunder, then you should refrain from using our website or engaging in business with us.

Confirmation of Orders

All orders submitted by you to us will be reviewed and accepted by us at our sole discretion.

Orders placed with Radicab will be confirmed in writing only when we send you any of the following messages:

Confirmation email
Acceptance of a formal quotation
Tax invoice
Purchase Order confirmation
Advice on the dispatch of your shipment
Other authorised written message

Without prejudice to our sole discretion, we reserve the right to decline to accept, modify, suspend, or cancel any order placed for the reasons, including but not limited to the following situations:

Discrepancies in pricing
Unavailability of products
Manufacturing constraints
Regulations or requirements imposed by law
Credit or financial concerns
Technical problems
Suspected fraudulent activity

In case any delays arise due to factors or reasons that are beyond our reasonable control, then we reserve the right to revise delivery schedules, offer other solutions or even refund the money paid in advance.

Reasons for such delay might include:

Shortage of raw materials
Disruptions in the supply chain
Disruption in transportation routes
Labor disputes
Governmental prohibitions
Natural disasters
Utility interruptions

Product Specifications and Application Suitability

We manufacture and supply various kinds of electrical wires and electrical products, including flexible electrical cables, multicore cable, CAT6 Cable, solar cable, panel wire, and twin flat cables, among others.

All technical information provided by us is only provided for informational purposes only.

As part of our process of improving our products, Radicab reserves the right to change the product design or construction, or specifications without prior notification.

It is the responsibility of the customer to determine whether any product that they intend to purchase from Radicab is suitable for their needs, environmental conditions, intended applications, requirements, or legal obligations.

The technical information, recommendations, calculations, or any other advice offered by Radicab are for reference and advisory purposes only and should not be taken to imply any warranty, certification, approval, or assurances of suitability of our products.

Quality Certifications

The Company follows quality management practices designed to deliver high-quality products that comply with applicable industry standards.

Some of the quality certifications and approvals held by us might include:

Please note that all such quality certifications and approvals are only applicable within the scope set forth by the issuing agency and should not be construed as absolute guarantees of product performance.

Price, Taxes, and Payment Obligations

Whereas our quoted prices are exclusive of:

Payment should be made according to agreed commercial terms.

Where there is failure to pay on agreed terms, then:

Until payments have been fully received and cleared, all title in respect of any products we supply to you remains with Radicab.

In case of default, we reserve the right to seize and take back any product supplied to the extent permissible by law.

Delivery, Shipping and Risk Transfer

The delivery date provided by us is only an estimate and does not represent any guarantee on our part.

Delivery will be deemed accomplished when we deliver the products to:

Upon delivery, all risks related to the product delivered will pass to the customer, including:

It is your responsibility to provide all information regarding your delivery address and instructions.

We will not be held responsible for failure to meet our delivery deadlines due to information that we have received from you, which was either incomplete or inaccurate.

Unless agreed otherwise in writing, the risk of loss or damage during transit lies with the customer.

Guarantees, Returns and Claims

Radicab warrants all its products against manufacturing defects for the duration of the warranty as stated in the warranty documentation or official policy.

Our warranty does not cover any damages or defects caused by:

Improper storage or transport
Incorrect handling practices
Faulty installation
Installations that do not comply with relevant standards
Improper use or abuse of the product
Exceeding operating limits or specifications
Unauthorized repair or modification
Alteration or tampering with the product
Normal wear and tear
Accident or negligence
Disasters like fire, flood or lightning strikes

You are required to inspect products immediately after receiving deliveries.

A claim for:

should be submitted to us within seven (7) days of receipt.

You cannot return products ordered from us without first seeking authorization from us.

Return without authorization might result in rejection and sending the product(s) to you at your expense.

For any warranty claims found to be genuine, we will only be obligated to:

at our sole discretion.

Limitation of Liability

In no case shall our liability in respect of any transaction, product supplied, or contract be more than the invoice value of the goods sold or supplied to you.

Where you incur indirect losses or consequential losses, special damages or incidental damages like disruption to your projects or losses to profits, you cannot seek compensation from us in these instances.

Nothing contained in these Terms should be construed as limiting our liability in cases where this would be prohibited by law, like in cases of fraud or gross negligence.

You undertake to indemnify us and hold us harmless against all liabilities or claims that arise from:

Improper usage of our products
Incorrect installations of our products
Improper modifications to products
Illegal activities
Applications of our products
Any resale-related claims

Intellectual Property Rights

Our products and any other product offering are the intellectual property of Radicab alone.

This includes our company trademarks, logos, and brands, product names, packaging designs, catalogues, brochures and product specification sheets, website contents, photographs, marketing material and graphics.

Any reproduction, copying, publication, distribution or modification of our intellectual property without our explicit authorization is strictly prohibited.

Compliance, Use and Restrictions on Use

It is your responsibility to ensure that our products are stored, transported, installed and used in compliance with applicable laws, regulations and industry standards.

Under no circumstances shall our products be:

Re-engineered
Reverse engineered
Re-branded
Re-labeled
Modified
Dismantled
Used for unlawful purposes

Force Majeure

Any delays or failure to meet our deadlines as a result of events that are beyond our control.

These events might include floods, earthquakes, fires, storms, pandemics, epidemics, labor disputes, lockouts, transport disruptions, utility breakdowns, cyber incidents, governmental actions, restrictions on import and export or even war or terrorism, among others.

During this period, your obligations will be suspended and/or extended to a later date.

Assignment, Transfers, and Subcontracts

We can assign our rights and transfer our obligations under these Terms to any person or entity without any effect on your rights.

Except as agreed in writing with us, you are not permitted to assign or transfer these Terms.

Privacy Policy and Data Protection

Data acquired in the course of inquiries, quotations, interactions via our website, your registration, purchase or customer communications will be collected by us for legitimate commercial use.

This may include:

You hereby consent to the processing of this information in compliance with applicable laws.

Governing Law, Jurisdiction and Dispute Resolution

These Terms shall be governed by and enforced in accordance with the laws of India.

Disputes arising from products or services offered to you by us shall be resolved by the Indian courts of competent jurisdiction.

You and us agree to make efforts to resolve disputes through:

Should any term or condition set out herein be declared void or unenforceable by any court of competent jurisdiction, the same will be deemed severed from these terms.

Other terms shall be enforced in accordance with applicable law.

Amendments to Terms of Business

Radicab retains the right to amend, modify, revise, replace, or update these Terms from time to time.

Any changes will take effect on publication on our website or through other communication channels as we may see fit.

Contact Us

For your enquiries, technical support, warranty assistance, export requirements, complaints or general communications, please contact:

Factory

Privacy Policy

Radicab (“Radicab,” “Company,” “we,” “our,” or “us”) is committed to respecting our customers’ privacy and protecting the personal and business information submitted to us. This Privacy Policy describes how we collect, use, store, process, disclose, and secure information obtained via our website, communications, inquiries, quotations, orders, and business dealings.

By using our website, submitting information, asking for quotations, purchasing products or services from us, or entering into any other business relationship with us, you agree to all practices described in this Privacy Policy.

The Types of Information Collected

To run our business and operate effectively, we may collect:

Personal Information

Information that could help us identify or learn about an individual, which includes:

Full name
Position or role in the company
Name of the company
Business email address
Telephone number
Physical address
Other voluntarily provided information

Business Information

Commercial information which may include:

Technical Information

Automatically collected data when visiting our website, which could include: IP address, type and version of the browser, device identifier information, operating system, usage patterns of the website, date and time of visit and referring websites.

Cookies and Similar Technologies

We might also use cookies, analytics tools, pixels, and similar tracking technologies in order to improve functionality, analyze user behavior, enhance security, and optimize your experience with our website.

Uses of Information

Collected information may be used for the following purposes:

Handling inquiries or requests
Generating quotations
Fulfilling orders
Providing customer support or assistance
Managing our business relationships
Improving our products, services, and website
Analyzing business needs and operations
Sending important business communications
Providing product updates and marketing communications, where legally permissible
Protecting our business interests
Compliance with applicable laws, regulations, court orders, and other legal requirements

Legal Grounds for Processing

In situations when data protection legislation requires a legal basis for processing personal data, Radicab will have a legal ground to process your personal information if:

Sharing and Disclosure of Information

Radicab does not sell your personal information.

Information may be shared only if necessary for business operations, compliance with legal requirements, or providing products or services.

Service Providers

We might use third-party companies and organizations to help us perform some of the following tasks:

IT services
Website hosting
Delivery and logistics services
Customer service and support
Internal administrative and business activities
Communication services

We expect those providers to take appropriate measures to secure the data they handle.

Affiliates and Business Partners

Information may also be disclosed to affiliates, distributors, contractors, representatives, business partners, or others who act on our behalf if necessary for business transactions or fulfillment of customer requirements.

Legal and Regulatory Requirements

Information may be disclosed in response to:

Business Transfers

Information may be transferred in connection with:

to ensure continuity of business.

Data Security

Radicab uses commercially reasonable administrative, physical, and technical safeguards designed to prevent:

Unlawful or unauthorized access to information
Improper disclosure of personal information
Unintended modification of information
Unintended loss of information
Unlawful or improper use of information
Unlawful or improper destruction of information

Even with all reasonable security measures in place, no methods of transmitting or storing information electronically provide complete security guarantees.

International Transfers of Information

Since Radicab serves clients in various jurisdictions, your personal or business information might be processed, stored, or transferred abroad.

In case of international data transfers, we will take reasonable steps to ensure that such transfers are performed in compliance with applicable data protection laws.

Data Retention

We retain information only for as long as it is reasonably necessary to:

Provide products or services
Manage our business relationships
Fulfill our contractual obligations
Comply with applicable laws or regulatory requirements
Dispute resolution
Prevent business-related losses
Keep necessary business records

The period of retention varies depending on the nature of the information and applicable laws.

Your Rights

Based on applicable data protection laws, you have rights regarding your information, which may include:

Requesting access to personal information we hold about you
Having us correct any inaccurate or incomplete information
Requesting deletion of your information in certain circumstances
Restricting specific actions with regard to your information
Objecting to certain forms of processing
Withdrawing consent to process your information if that was the basis for processing
Requesting data portability

Should you wish to exercise any of your applicable rights, please contact us using the information provided below.

Radicab may need to verify your identity before processing your request.

Cookies and Website Technologies

Our website may use different types of cookies and other similar technologies, including:

Essential Cookies: Necessary for website functioning, navigation, and security.
Analytical Cookies: Used to understand the pattern of website usage and enhance its performance.
Functional Cookies: Used to remember certain preferences and preferences.
Marketing Cookies: Used for relevant communications and marketing activities where allowed by law.

Users can control the use of cookies through their browsers’ settings. Certain website functionalities might be unavailable if you block or disable cookies.

Third Party Websites

Our website may link to third-party websites.

We are not responsible for the privacy policies or practices of external websites, or their security measures. We recommend that you review privacy policies of third-party websites that you visit.

Protection of Children's Privacy

Radicab products, services, and website are intended for commercial and business purposes only.

We do not knowingly collect personal information from persons under the age of eighteen (18). Should we come across such personal information, we will promptly delete it.

Changes to This Privacy Policy

At any time, Radicab has the right to change, modify, or replace this Privacy Policy.

Revised version of this Privacy Policy will be effective from the date of publication on our website. We suggest reviewing this Privacy Policy from time to time.

Contact Information

If you have questions or need assistance related to privacy, data protection, complaints, or information requests, you can contact us as follows:

Factory - Manufacturing Facility

India Office - Domestic Enquiries

Global Export Enquiries

UAE Office

Website

Radicab will make reasonable efforts to respond to your communications regarding privacy matters in a timely manner.

This Privacy Policy is to be read in conjunction with Radicab Terms of Business and other policies relating to use of our products, services, and website.

Environmental & Sustainability Compliance

The company sees sustainability as a vital part of how its electrical wiring and cable solutions are designed, manufactured, and delivered. Thus, Radicab believes that any business activity should take into account not only product performance and customer demands but also environmental protection and responsible consumption of resources.

As a company providing manufacturing services to residential, commercial, industrial, and infrastructure sectors, the company tries to find a balance between sustainability and quality of products provided by Radicab.

Certifications and Standards

The company follows certain management systems and manufacturing practices aimed at promoting environmentally friendly activities.

The certifications and/or compliance framework of Radicab may involve the following items:

ISO 9001 (quality management system)
ISO 14001 (environmental management system)
ISO 45001 (occupational health and safety management system)
CE certification
RoHS compliance
and others

Such certifications and compliance can be used to improve the quality of the work performed by the company, efficiency of operations, and compliance with industry regulations.

Meanings Behind Certifications

ISO Standards

Certifications under ISO standards are usually related to the ability to develop a system that allows managing quality, environmental performance, resource usage, and safety issues of the organization.

CE Conformity

CE conformity means that products meeting the relevant standards are allowed in specific countries or regions. The CE mark shows that the safety, health, and environmental protection standards are met for relevant markets.

RoHS Compliance

Products with RoHS compliance usually do not include such elements as:

Procurement of Raw Materials

Environmental responsibility starts with the selection of resources for manufacturing.

For this purpose, Radicab strives to find suppliers providing necessary components and other elements according to applicable quality and environmental requirements.

The following factors are typically taken into consideration when deciding which materials to purchase:

Product safety
Reliability
Compliance with applicable regulations
Materials efficiency
Eco-friendliness of materials and their disposal after usage
Durability of materials

Thus, the company tries to reduce possible risks to the environment caused by purchasing materials.

Efficient Manufacturing Activities

Radicab always seeks new methods and ways of improving manufacturing practices.

In general, the company’s manufacturing process may include:

Optimization of energy consumption
Improvement of manufacturing efficiency
Reduction of production waste
Material savings
Responsible resource usage
Compliance with environmental requirements

All manufacturing activities may be performed using certain procedures aimed to measure operational efficiency and reducing environmental impacts where possible.

Resource Conservation and Waste Reduction

Saving and efficient resource usage can be called key priorities of sustainability initiatives.

Radicab encourages its employees to use materials effectively in the course of production process and reduce unnecessary waste.

The following actions can be considered as waste reduction and material savings efforts:

Pollution Prevention & Environmental Controls

Environmental protection is one of the key priorities of modern business.

Radicab promotes the idea of responsible activities performed by manufacturers and seeks to minimize the negative impacts of their production.

Some of the most common actions aimed to promote environmentally friendly practices may include:

Environmental control measures can be employed when necessary to make sure that manufacturing is performed responsibly.

Product Longevity and EOL Considerations

Increasing the service life of the products can be considered one of the most effective means of environmental protection.

Radicab products are created with the aim of being durable and long-lasting. The following aspects can be addressed when designing products:

Thus, Radicab tries to reduce waste by prolonging product usage period.

Transparency, Documentation, and Traceability

Transparency is often regarded as an essential aspect of a successful business relationship.

That is why Radicab keeps detailed documents about compliance of its products with various certifications and regulations.

Under specific circumstances, all information can be presented to customers, business partners, or relevant authorities.

Such documentation will allow verifying company compliance with the requirements of certain standards.

Culture of Continuous Improvement

Continuous improvement is crucial for Radicab.

In order to maintain current standards and increase sustainability of business processes performed by Radicab, the company regularly reviews its manufacturing process.

Areas of improvement include:

Training employees to perform certain tasks properly
Improving efficiency of resource usage
Making the process more efficient
Decreasing production waste
Keeping track of changing environmental requirements

Supporting Sustainable Electrical Sector

Radicab aims to promote sustainability in the electrical industry.

While certificates play an important role in promoting sustainability initiatives, it is necessary to implement them into business activities.

Thus, Radicab strives to:

Provide safe products
Practice responsible operations
Optimize resource usage
Create an environmentally friendly culture
Use sustainable manufacturing methods
Contribute to long-term value creation

Commitment

Sustainability has always been one of the core values of Radicab.

Through alignment with international standards, promotion of responsible manufacturing practices, resource optimization, and continuous improvement, Radicab provides reliable electrical solutions while being environmentally friendly.